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Multiple CD-ROM Drive Letters After Upgrading to Windows 98

Article ID: 189386

Article Last Modified on 1/23/2007

APPLIES TO

This article was previously published under Q189386

SYMPTOMS

After you upgrade to Windows 98, four CD-ROM drives may be displayed in My Computer and Windows Explorer even though you have only one CD-ROM drive in your computer.

CAUSE

This behavior can occur if you are using an NEC 4X4, 4X6, 4X8, or 4X16 CD-ROM drive, and you installed the NEC Single CD tool in your previous version of Windows.

RESOLUTION

To resolve this behavior, reinstall the Single CD tool using the disk included with your NEC 4X CD-ROM drive.

MORE INFORMATION

The third-party product discussed in this article is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Keywords: kb3rdparty kbenv kbprb KB189386


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