Unable to Send Report from Windows Report Tool
Article ID: 189316
Article Last Modified on 1/23/2007
APPLIES TO
- Microsoft Windows 98 Standard Edition
This article was previously published under Q189316
SYMPTOMS
When you create a report using the Windows Report Tool and then click Next
to send this report, your report may not be sent. Instead, you are
prompted to save the report as a file on your computer.
CAUSE
This issue can occur because the Windows Report Tool only sends a report
if the program is started by a support provider's Web page. If you start
this program yourself, a report is not sent.
RESOLUTION
To work around this issue, save your report as a file on your computer,
and then follow the instructions of your support provider to send the
report, possibly by using e-mail.
STATUS
Microsoft has confirmed this to be a problem in Windows 98.
Additional query words: 98
Keywords: kbprb kbui KB189316