KB189290 - Loss of Desktop After Logon When Using a Filter Gina.dll

Article ID: 189290

Article Last Modified on 11/1/2006

Microsoft Windows NT Server 4.0, Terminal Server Edition
Microsoft Windows NT Server 4.0 Standard Edition

This article was previously published under Q189290

SYMPTOMS

After you log on, there are no icons displayed on the screen and the only options are to log out or shut down the server.

CAUSE

This problem may occur when running a filter Gina.dll. The problem is caused by a race condition in Winlogon which causes the default desktop to be Winlogon.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

152734 How to Obtain the Latest Windows NT 4.0 Service Pack

STATUS

Microsoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.

Keywords: kbhotfixserver kbqfe kbbug kbfix KB189290