KB189174 - WD2000: Object Deleted When You Run Letter Wizard

Article ID: 189174

Article Last Modified on 12/6/2000

Microsoft Word 2000 Standard Edition

This article was previously published under Q189174

SYMPTOMS

If you add an object or WordArt text effects to your document and then run the Letter Wizard (Tools menu), the object may be deleted.

CAUSE

This problem occurs when the object is anchored to a paragraph that is modified when you run the Letter Wizard. For example, if a WordArt object is anchored to a paragraph that is formatted with the Date style, and you change the Date line on the Letter Format tab in the Letter Wizard, the WordArt object is removed.

WORKAROUND

If you have already run the wizard and your object has been deleted, click the Undo button until your object reappears. Attach the object to a paragraph that is not a Letter Wizard element; for example, attach the object to a paragraph formatted with the body text or Normal style and then rerun the Letter Wizard.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

If an object is anchored to a paragraph formatted with one of the following styles, the object is deleted when you run the Letter Wizard:

Attention Line
CC List
Closing
Company Name
Date
Enclosure
Inside Address
Inside Address Name
Mailing Instructions
Reference Initials
Reference Line
Return Address
Salutation
Signature
Signature Company
Signature Job Title
Slogan
Subject Line

Additional query words: wd2000 word2000 graph chart org organization word art draw equation

Keywords: kbbug kbnofix KB189174