Knowledge Base

Stop: 0x0000000A Using Microtest CD-ROM Changer Software

Article ID: 189059

Article Last Modified on 10/31/2006

APPLIES TO

This article was previously published under Q189059

SYMPTOMS

If you are using Microtest DiskPort CD-ROM changer software to operate a CD- ROM tower, you may intermittently receive System Stop messages:

0x0000000A ( 0xE11B1FB0, 0x00000002, 0x00000001, 0x80003D4A )
IRQL_NOT_LESS_OR_EQUAL


NOTE: The parameters may vary depending on the hardware configuration.

CAUSE

The CD-ROM driver Mtdpfltr.sys may not be written to function properly on multiprocessor computers.

RESOLUTION

To work around this problem, you can try using the /numproc=1 switch in the boot.ini file and see if the server runs without problems; otherwise, removing the Microtest product is required.

MORE INFORMATION

Microtest is aware of this problem and has newer products available.

The Microtest product included here is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.


Additional query words: 0xA

Keywords: kbprb KB189059


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