WD: Merge to Fax Not Available
Article ID: 189020
Article Last Modified on 8/17/2007
APPLIES TO
- Microsoft Word 6.0 Standard Edition
- Microsoft Word 6.0a
- Microsoft Word 6.0c
- Microsoft Word 95 Standard Edition
- Microsoft Word 95a
This article was previously published under Q189020
SYMPTOMS
Electronic Fax is not available as a merge option.
CAUSE
This problem can occur because of either of the following reasons:
- The fax software is not set up properly.
-or-
- The fax software is not MAPI compliant.
RESOLUTION
Method 1: Add entry to Msmail.ini
If your fax software is MAPI compliant, and you suspect the fax software
is not set up properly, use a text editor such as Notepad to modify the
[EFAX Transport] section of the Msmail.ini file to include the following
statement:
If LocalFax is not set to 1, Word will not present Fax as a merge
destination.
Method 2: Contact Your Fax Vendor
If your fax software is not MAPI compliant, contact your electronic fax
vendor.
STATUS
Microsoft has confirmed this to be a problem in the Microsoft products
listed at the beginning of this article.
Additional query words: 6.0 7.0 winword word95 word7 fax efax electronic mail merge print merging faxing mailmerge present option
Keywords: kbbug kbmerge kbpending KB189020