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MS-DOS Window Opens During Startup After Upgrading to Windows 98

Article ID: 188961

Article Last Modified on 1/23/2007

APPLIES TO

This article was previously published under Q188961

SYMPTOMS

After you upgrade to Windows 98, an MS-DOS window may open every time you start Windows 98. When this occurs, the MS-DOS window contains the following error message:
Specified command search directory bad

CAUSE

This behavior can occur if Cheyenne ARCSolo 1.0 is installed and is attempting to run a program at startup.

RESOLUTION

To work around this issue, disable ARCSolo Recovery. To do so, follow these steps:
  1. Click Start, point to Settings, and then click Taskbar And Start Menu.
  2. Click the Start Menu Programs tab, and then click Remove.
  3. Double-click Startup, ARCSolo Recovery, and then click remove.
  4. Click Close, click OK, and then restart your computer.

Additional query words: arc solo

Keywords: kb3rdparty kbenv kbprb KB188961


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