Knowledge Base

Standby Does Not Work While Copying Files at a Command Prompt

Article ID: 188711

Article Last Modified on 1/23/2007

APPLIES TO

This article was previously published under Q188711

SYMPTOMS

When your computer tries to go to Standby mode, it may not enter Standby mode immediately. After a delay, your computer may go to Standby mode, but when you try to resume your computer, your computer may appear to stop responding (hang).

CAUSE

This problem can occur if either of the following conditions exist:
  • You are copying files from a CD-ROM at a command prompt when you try to go to Standby mode.
  • Your computer goes to Standby mode automatically while you are copying files from a CD-ROM at a command prompt. For example, this can occur due to a low battery or a critical battery alarm.

RESOLUTION

To resolve this problem, restart your computer, and do not go to Standby mode while you are copying files from a CD-ROM at a command prompt. Instead, finish the file copy process, or quit it before your computer goes to Standby mode.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Windows 98.

Additional query words: 98 HWSYSBAT w98standby

Keywords: kbprb kbui KB188711


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