Knowledge Base

WD97: Merge to Printer Results in Error Message

Article ID: 188705

Article Last Modified on 1/23/2007

Microsoft Word 97 Standard Edition

This article was previously published under Q188705

SYMPTOMS

In a mail merge, if you use a catalog main document, when you click Merge To Printer on the Mail Merge toolbar, the following error message may appear:

You cannot send a catalog created by merging documents directly to mail, fax, or a printer.

CAUSE

The error message occurs because you must merge a catalog to a new document before you can print it or send it in e-mail.

WORKAROUND

To work around this problem, follow these steps:

Open the Catalog main document.
On the Mail Merge toolbar, click Merge To New Document.
In the new catalog document, click Print on the File menu.

Additional query words: catalogue

Keywords: kbmerge kbprb KB188705