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XADM: Dr. Watson When Installing Exchange 5.0 into 5.5 Site w/INS

Article ID: 188639

Article Last Modified on 10/28/2006

Microsoft Exchange Server 5.0 Standard Edition
Microsoft Exchange Server 5.5 Standard Edition

This article was previously published under Q188639

SYMPTOMS

When you try to install Exchange Server version 5.0 into an existing Exchange 5.5 site that is running Internet News Service (INS), you may receive a Dr. Watson error exception c0000005 in Srvrmax.exe.

CAUSE

When the Network News Transfer Protocol (NNTP) object is being created under the new server, the Site NNTP object is copied first. As a result, version 5.5 attributes are being passed to the new 5.0 server that Setup does not understand.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.0. A supported fix is now available, but has not been fully regression-tested and should be applied only to systems experiencing this specific problem. Contact Microsoft Technical Support for more information.

Keywords: kbhotfixserver kbqfe kbbug kbfix KB188639