Knowledge Base

InstallShield Hangs When You Install Windows CE Services

Article ID: 188485

Article Last Modified on 9/30/2003

APPLIES TO

This article was previously published under Q188485

SYMPTOMS

When you install Microsoft Windows CE Services on a desktop computer, the InstallShield Setup program may stop responding (hang).

CAUSE

This behavior can occur if the Temp or Tmp folders contain too many files or some damaged files.

RESOLUTION

To resolve this issue, delete the files in the Temp and Tmp folders.

For information about how to delete files, click Start, and then click Help. On the Index tab, type deleting, and then double-click the "Deleting files or folders" topic.

NOTE: If you are using Microsoft Windows 98, double-click the "Deleting files, folders" topic.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Windows CE Services, versions 2.0 and 2.1.

Additional query words: wince crash freeze

Keywords: kbsetup kbprb KB188485


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