Knowledge Base

Picture It! Express: Pointer Opens Incorrect Folder

Article ID: 188338

Article Last Modified on 1/23/2007


APPLIES TO


This article was previously published under Q188338

SYMPTOMS

When you click a folder in Microsoft Picture It! Express, you may open the folder beneath the folder you clicked.

CAUSE

This behavior can occur if you change your color palette setting after you start Picture It! Express.

RESOLUTION

To resolve this issue, quit and then restart Picture It! Express.

NOTE: If you are prompted to change your display settings when you start Picture It! Express, click Yes, and then click OK. Follow the instructions on the screen to increase your color palette setting.

STATUS

Microsoft has confirmed that this is a problem in Microsoft Picture It! Express.

MORE INFORMATION

If your color palette is set to 256 colors, you are prompted to change your display settings when you start Picture It! Express.

Additional query words: 1.00 plus98 cursor finger under

Keywords: kbdisplay kbenv kbfaq kbprb kbui KB188338