Error Message Loading McAfee Anti-Virus Drivers
Article ID: 188241
Article Last Modified on 1/23/2007
APPLIES TO
- Microsoft Plus! 98 Standard Edition
This article was previously published under Q188241
SYMPTOMS
When you install Plus! 98, some McAfee Anti-Virus device drivers may not
load, and you may receive an error message.
CAUSE
This problem can occur if you install McAfee VirusScan included with Plus!
98 over an existing installation of McAfee Anti-Virus version 3.1.6 for
Microsoft Windows 3.x.
RESOLUTION
To resolve this problem, remove the references to McAfee Anti-Virus in
the System.ini and Win.ini files. To do this, follow these steps:
- Click Start, point to Programs, point to
Accessories, point to System Tools, and then click
System Information.
- On the Tools menu, click System Configuration
Utility.
- On the System.ini tab, double-click the [386Enh]
folder, and then click the following check boxes to clear
them:
Device=mcfshook.386
Device=mckrnl.386
Device=mcscan32.386
Device=mcutil.386
Device=vshield.386
- Click the Win.ini tab, double-click the [Windows]
folder, and then click the Load= check box to clear it.
NOTE: If you want some programs to load from the Load= line in
the Win.ini file, you can edit the Load= line and remove the
following entry:
C:\Mcafee\Viruscan\Vshwin.exe
- Click OK, and then click Yes when you are prompted to
restart the computer.
If the issue is resolved, you may want to use System Configuration Editor
(Sysedit.exe) to delete the lines you disabled in steps 3 and 4.
STATUS
Microsoft has confirmed that this is a problem in Microsoft Plus! 98 version 1.0.
Additional query words: errmsg boot kbimu
Keywords: kberrmsg kbfaq kbprb KB188241