SNA MngAgent Trap in Function CManage: GetNotify

SYMPTOMS

The SNA Server Manage Agent service (MngAgent.exe) may generate an application exception error when APPC sessions are not properly cleaned up. When this problem occurs, the Windows NT Application Event Log will contain a message similar to the following:

   Event ID: 624
   Source: SNA Server
   Description: Creating dump file C:\SNA\traces\snadump.log for
   mngagent.exe

If Drwtsn32.exe is the default debugger on the computer running Windows NT Server and SNA Server, an entry similar to the following will be included in the drwtsn32.log in the Windows NT directory:

   Application exception occurred:
      App: exe\mngagent.dbg (pid=<process ID #>)
      When: <date> @ <time>
      Exception number: c0000005 (access violation)