Knowledge Base

OL98: "Fatal Exception Error 06" with Cirrus Logic Driver

Article ID: 188210

Article Last Modified on 8/28/2007

APPLIES TO

This article was previously published under Q188210

SYMPTOMS

When opening a message in Microsoft Outlook 98, you may get the following error message:
A Fatal Exception Error 06 has occurred

CAUSE

You are using the Cirrus Logic video driver version 4.0, with Windows Graphics Acceleration turned on.

RESOLUTION

Turn off Windows Graphics acceleration.

MORE INFORMATION

To Turn Off Windows Graphics Acceleration

  1. Quit Outlook and any other open programs.
  2. Right-click My Computer and on the shortcut menu, click Properties.
  3. On the Performance tab, click Graphics.
  4. In the Advanced Graphics Setting, drag the Hardware acceleration slider to None.
  5. Click OK and Close.
  6. Click Yes to restart your computer.

Additional query words: 98

Keywords: kb3rdparty kbhardware kbprb KB188210


Send feedback to Microsoft

© Microsoft Corporation. All rights reserved.