Knowledge Base

Windows Update Web Site Prompts for Password

Article ID: 188207

Article Last Modified on 1/23/2007

APPLIES TO

This article was previously published under Q188207

SYMPTOMS

When you connect to the Windows Update Web site, you may be prompted repeatedly for your Content Advisor password.

CAUSE

This behavior can occur when you enable Content Advisor. The Windows Update Web site is not a rated Web page, and the Content Advisor does not allow pages that are not rated to be viewed unless you provide a password.

RESOLUTION

To resolve this issue, enable viewing of Web pages that are not rated in the Content Advisor. To do so, follow these steps:
  1. In Internet Explorer, click Internet Options on the View menu.
  2. Click the Content tab, and then click Settings.
  3. Type your password, click OK, click the General tab, and then click the "Users can see sites that have no rating" check box to select it.
  4. Click Ok, and then click Ok again.
  5. Close and reopen Internet Explorer.

STATUS

This behavior is by design.

MORE INFORMATION

You should reset the Content Advisor settings to restrict viewing Web pages that are not rated after you visit the Windows Update Web site.

Additional query words: 98

Keywords: kbprb KB188207


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