KB188203 - CD-ROM Drive May Be Unavailable After Resuming from Standby Mode

Article ID: 188203

Article Last Modified on 2/27/2007

Microsoft Windows 98 Standard Edition

This article was previously published under Q188203

If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:

http://support.microsoft.com/default.aspx/w98?sid=460

SYMPTOMS

After you resume your Toshiba Protege 300-series computer from Standby mode, you may be unable to gain access to your integrated drive electronics (IDE) CD-ROM drive, and Device Manager may display "Code 12" for your CD-ROM drive.

CAUSE

This behavior can occur if you resume your computer from Standby mode twice in the same session.

RESOLUTION

To work around this behavior, restart your computer.

MORE INFORMATION

The IDE controller normally uses interrupt request (IRQ) 15, but when you resume your computer a second time, IRQ 15 is used by "Unknown Device."

For information about Device Manager error codes, please see the following article in the Microsoft Knowledge Base:

ARTICLE-ID: 125174
TITLE : Explanation of Error Codes Generated by Device Manager

Additional query words: HWUNK w98standby

Keywords: kbhardware kbpowerman kbprb KB188203