Disk Defragmenter Causes General Protection Fault in User.exe
Article ID: 188182
Article Last Modified on 1/23/2007
APPLIES TO
- Microsoft Windows 98 Standard Edition
- Microsoft Windows 95
This article was previously published under Q188182
If this article does not describe the error message that you are receiving, view the following Microsoft Knowledge Base article to view more articles that describe error messages:
315854 Windows 98 and Windows Me Error Message Resource Center
SYMPTOMS
When you try to run Disk Defragmenter from System Agent or Windows Task
Scheduler, you may receive a general-protection (GP) fault in module
User.exe.
CAUSE
This behavior can occur if the task information for Disk Defragmenter has
become damaged.
RESOLUTION
To resolve this issue, delete the Disk Defragmenter task from System Agent
or Task Scheduler and then create a new task. For information about how to
do so, in Windows 98, click Start, click Help, click the Index tab, type
task scheduler, and then double-click the
Adding Tasks topic. In Windows 95, click Start, click Help, click the
Index tab, type system agent, and then
double-click the Scheduling Programs topic.
Additional query words: defrag
Keywords: kbenv kberrmsg kbgpf kbprb KB188182