Knowledge Base

Smart CD Manager Does Not Work After Windows 98 Upgrade

Article ID: 188110

Article Last Modified on 1/23/2007

APPLIES TO

This article was previously published under Q188110

SYMPTOMS

After you upgrade to Windows 98, you may notice that your Sanyo 3 CD multi-disk CD-ROM drive now has 3 drive letters assigned to it. This behavior may occur even though the Smart CD Manager program previously assigned only 1 drive letter to this drive.

CAUSE

This issue can occur because Windows 98 replaces the Cdvsd.vxd and Torisan3.vxd files included with the Smart CD Manager program. The updated versions of these files are not compatible with the Smart CD Manager program.

RESOLUTION

To resolve this issue, reinstall the Smart CD Manager program.

MORE INFORMATION

The third-party product discussed in this article is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: 98

Keywords: kbappcompatibility kbenv kbprb KB188110


Send feedback to Microsoft

© Microsoft Corporation. All rights reserved.