Knowledge Base

"An error occurred while Windows was working with the Control Panel file ...\SYSTEM\JOY.CPL" error message when you double-click the Game Controllers tool in Control Panel in Windows 98 or in Windows 95

Article ID: 188106

Article Last Modified on 1/23/2007


APPLIES TO


This article was previously published under Q188106
If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:

SYMPTOMS

When you double-click the Game Controllers tool in Control Panel, you may experience one of the following symptoms:

CAUSE

This behavior can occur if the Dinput.dll file is missing or damaged.

RESOLUTION

To resolve this issue, use the appropriate method:

Windows 95

  1. If it exists, rename the Dinput.dll file located in the Windows\System folder.

    For information about how to rename a file, click Start, click Help, click the Index tab, type renaming, and then double-click the "Renaming files" topic.
  2. Reinstall DirectX 6.0 or later.

    For information about how to obtain DirectX 6.0, please see the following article in the Microsoft Knowledge Base:

    ARTICLE-ID: 179113
    TITLE : How to Download and Install DirectX


Windows 98

  1. If it exists, rename the Dinput.dll file located in the Windows\System folder.

    For information about how to rename a file, click Start, click Help, click the Index tab, type renaming, and then double-click the "Renaming files" topic.
  2. Extract a new copy of the Dinput.dll file from your original Windows 98 CD-ROM into the Windows\System folder.

    For information about using the Extract tool, type extract at a command prompt, or see the following article in the Microsoft Knowledge Base:

    ARTICLE-ID: 129605
    TITLE : How to Extract Original Compressed Windows Files


Additional query words: HWGAME joystick disappear flash appear corrupt

Keywords: kberrmsg kbprb KB188106