KB188097 - Windows Hangs on Toshiba Satellite Pro 400 CDT Laptop Computer

Article ID: 188097

Article Last Modified on 1/23/2007

Microsoft Windows 98 Standard Edition
Microsoft Windows 95

This article was previously published under Q188097

If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:

http://support.microsoft.com/default.aspx/w98?sid=460

SYMPTOMS

When you attempt to start Windows on a Toshiba Satellite Pro 400 CDT laptop computer with a Personal Computer Memory Card International Association (PCMCIA or PC Card) device installed, the computer may stop responding (hang).

CAUSE

This behavior can occur if the Toshiba Satellite Pro 400 CDT laptop computer has an older BIOS version installed.

RESOLUTION

To resolve this issue, update the BIOS on your laptop computer to version 5.60 or later, and then reinstall Windows. For information about how to update the BIOS on your laptop computer, please contact Toshiba.

MORE INFORMATION

For information about other Toshiba laptop computers that need a BIOS upgrade, see the following article in the Microsoft Knowledge Base:

151434 Toshiba Laptop Computers Needing BIOS Upgrade

Additional query words: HWPCMCIA

Keywords: kbhardware kbprb KB188097