Article ID: 188095
Article Last Modified on 8/28/2006
APPLIES TO
- Microsoft Internet Explorer 5.0
- Microsoft Internet Explorer 4.01 128-Bit Edition
- Microsoft Internet Explorer 4.0 128-Bit Edition
This article was previously published under Q188095
IMPORTANT: This article contains information about modifying the registry.
Before you modify the registry, make sure to back it up and make sure that you
understand how to restore the registry if a problem occurs. For information
about how to back up, restore, and edit the registry, click the following
article number to view the article in the Microsoft Knowledge Base:
256986 Description of the Microsoft Windows Registry
If this article does not describe the invalid
page fault error message that you are receiving, view the following Microsoft
Web site to view more articles that describe invalid page fault error messages
in Internet Explorer:
SYMPTOMS
When you attempt to run Internet Explorer, you may receive
the following error message:
Iexplore caused an Invalid
Page Fault in Shell32.dll
CAUSE
This error message can occur if you are using a Compaq
Armada 1500-series or Presario 1710 laptop computer with Windows 95 OEM Service
Release 2 (OSR2). The Compaq Safety and Comfort Guide software creates registry
entries that are not compatible with Internet Explorer.
RESOLUTION
WARNING: If you use Registry Editor incorrectly, you may cause serious
problems that may require you to reinstall your operating system. Microsoft
cannot guarantee that you can solve problems that result from using Registry
Editor incorrectly. Use Registry Editor at your own
risk.
To work around this issue, use the following
steps.
NOTE: If you delete these registry values, the Compaq Safety and
Comfort Guide software may no longer work correctly. Please contact Compaq to
inquire about a possible update to address this issue.
- Using Registry Editor, delete all values in the following
registry key:
HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\
Explorer\StreamMRU
- Delete all keys in the following registry key:
HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\
Explorer\Streams
The
third-party products that are discussed in this article are manufactured by
companies that are independent of Microsoft. Microsoft makes no warranty,
implied or otherwise, regarding the performance or reliability of these
products.
Additional query words: ipf
Keywords: kberrmsg kbinvalidpagefault kbprb KB188095