Article ID: 188032
Article Last Modified on 1/23/2007
APPLIES TO
- Microsoft Plus! 98 Standard Edition
This article was previously published under Q188032
SYMPTOMS
When you attempt to open a compressed folder, the compressed folder
may not open or you may receive the following error message:
Error Starting Program
The EXPLORER.EXE file is linked to missing export
USER32.DLL:IsHungAppWindow.
If you click OK, you may receive the following error message:
A device attached to the system is not functioning.
CAUSE
This behavior can occur if a damaged or incorrect version of the
Explorer.exe file is located in the same folder as the compressed
folder.
NOTE: This behavior is more likely to occur if you configure the
computer to dual-boot between Microsoft Windows 98 and Microsoft
Windows NT version 4.0.
RESOLUTION
To resolve this issue, move the compressed folder into a different
folder before you attempt to open it.
For information about how to move a folder, click Start, click Help,
click the Index tab, type moving files, folders, and then click Display.
STATUS
Microsoft has confirmed this to be a problem in Microsoft Plus! 98,
version 1.0.
Additional query words: plus98 zip winnt
Keywords: kberrmsg kbprb KB188032