Knowledge Base

Cannot Send E-mail in Microsoft Chat to Another Member

Article ID: 187937

Article Last Modified on 1/23/2007

Microsoft Chat 2.5
Microsoft Chat 2.5
Microsoft Chat 2.5

This article was previously published under Q187937

SYMPTOMS

When you try to send e-mail to another person, your e-mail program may not start.

CAUSE

This can occur if the e-mail address of the person you want to send mail to has a "friendly" name preceding the e-mail address, and the e-mail program you are using interprets this e-mail address as being invalid. For example:

"cocoa"someone@microsoft.com

MORE INFORMATION

To send e-mail in Chat, use any of the following methods:

On the Member menu, click Send E-mail.
Right-click a member and then click Send E-mail.

Additional query words: chattop

Keywords: kbenv KB187937