Knowledge Base

WD98: Error Message: Desktop Printer Unknown Error -192

Article ID: 187901

Article Last Modified on 10/31/2006

Microsoft Word 98 for Macintosh

This article was previously published under Q187901

SYMPTOMS

When you start Microsoft Word, or when you attempt to print a document, you may receive the following error message:

Desktop printer unknown error -192 at 18.

CAUSE

Error -192 is the Macintosh system error number for Resource Manager errors. This error means that a resource was not found or was damaged, and a corrupted print request was initiated.

RESOLUTION

Disable the Desktop Printer Spooler and Desktop PrintMonitor, restart your Macintosh, and then reenable them. To do this, follow these steps:

On the Apple menu, point to Control Panels, and click Extensions Manager.
In Extensions Manager, click to deselect (clear the check marks for) Desktop Printer Spooler and Desktop PrintMonitor.
Restart the Macintosh.

NOTE: When the Macintosh restarts you may be prompted about a damaged print job. Click OK.
Repeat steps 1-3, except in step 2 click to select (check) the items Desktop Printer Spooler and Desktop PrintMonitor.

STATUS

This problem occurs when you use Microsoft Word 98 Macintosh Edition and System 7.5 or later.

MORE INFORMATION

If you believe you are receiving this error message as a result of a problem within the configuration of your operating system, please see the following article in the Microsoft Knowledge Base:

184839 WD98: Optimizing Your Macintosh System Configuration

Additional query words: errors corrupt damaged printer driver cannot printing 7.x 8.0 8.1

Keywords: kbenv kbprb kbprint KB187901