Knowledge Base

OL98: (IMO) How to Use a Secondary E-mail Address for a Contact

Article ID: 187887

Article Last Modified on 11/21/2000

Microsoft Outlook 98 Standard Edition

This article was previously published under Q187887

NOTE: These procedures only apply if you have installed Outlook with the Internet Mail Only option. To determine your installation type, click About Microsoft Outlook on the Help menu. If you have the Internet Mail Only option installed, you see "Internet Mail Only".

For information about the differences between Microsoft Outlook and Microsoft Outlook Express e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:

257824 OL2000: Differences Between Outlook and Outlook Express

SYMPTOMS

When you send e-mail to a contact who has multiple e-mail addresses, Microsoft Outlook always uses the primary e-mail address.

RESOLUTION

Right-click the e-mail address inserted in the "To" line and on the shortcut menu, select the second or third e-mail address.

MORE INFORMATION

To Send a Message to a Contact's Secondary E-mail Address

In the Inbox folder, click New Mail Message on the Actions menu.
Click "To", click to select a contact, click "To->" and click OK.
Right-click the default e-mail address inserted in the To line and on the shortcut menu click to select the address that you want.

Additional query words: 98

Keywords: kbhowto kbprb KB187887