XWEB: HTML Form Converter Cannot Show Newly Created PST and Folders
Article ID: 187850
Article Last Modified on 10/28/2006
APPLIES TO
- Microsoft Exchange Server 5.5 Service Pack 1
- Microsoft Outlook 97 Standard Edition, when used with:
- Microsoft Windows 98 Standard Edition
- Microsoft Outlook 98 Standard Edition, when used with:
- Microsoft Windows 98 Standard Edition
- Microsoft Exchange Server 5.5 Standard Edition
This article was previously published under Q187850
SYMPTOMS
When you are using the Outlook HTML Form Converter utility, some folders
may not be displayed in the Exchange Forms Library.
CAUSE
This can occur when the Outlook HTML Form Converter utility is started, and
then a new folder is created within an Outlook client using the same
profile selected for the HTML Form Converter utility. The initial view of
the folder tree is not refreshed or updated automatically to reflect the
recent changes.
WORKAROUND
To correctly display the newly created folders in the HTML Form Converter
program, stop and restart the program.
STATUS
Microsoft has confirmed this to be a problem in the Microsoft products
listed at the beginning of this article.
Keywords: kbbug kbpending KB187850