Letter Wizard template does not display body text or graphics
Article ID: 187646
Article Last Modified on 1/23/2007
APPLIES TO
- Microsoft Office Outlook 2003
- Microsoft Outlook 2002 Standard Edition
- Microsoft Outlook 2000 Standard Edition
- Microsoft Outlook 98 Standard Edition
- Microsoft Office Word 2003
- Microsoft Word 2002 Standard Edition
- Microsoft Word 2000 Standard Edition
This article was previously published under Q187646
SYMPTOMS
If you use a custom Letter Wizard template to create a letter to a
Microsoft Outlook contact, the Wizard will not display any "boilerplate"
text or graphics inserted in the template.
CAUSE
The Letter Wizard strips out any text or graphic information placed in the
body section of the template.
RESOLUTION
Add any required text and graphics to the header section of the template.
Note "New Letter to Contact" is designed to work with Microsoft Word 97 or later versions.
It will not work with earlier versions of Microsoft Word, or other word
processing programs.
REFERENCES
For more information, please see the following articles in the Microsoft
Knowledge Base:
170342
How to add templates to the Letter Wizard
181273
Custom template does not appear in Word Letter Wizard
Additional query words: 98 OL2000, OL2002, OL2003, WD2000, WD2002, WD2003
Keywords: kbinterop kbprb KB187646