Knowledge Base

Cannot Connect to Desktop Computer with Internet Explorer 4.0

Article ID: 187544

Article Last Modified on 11/26/2003

APPLIES TO

This article was previously published under Q187544

SYMPTOMS

After you install Microsoft Internet Explorer 4.0, you may be unable to establish a connection between a Handheld PC (H/PC) or Palm-size PC (P/PC) and the desktop computer.

You may also receive the following error message:
The specified communications port is not available.

RESOLUTION

To resolve this issue, restart the desktop computer. To do this, follow these steps:
  1. Click Start, and then click Shut Down.
  2. Click the Restart option, and then click OK.
Note that this issue occurs only the first time you start your computer after you install Internet Explorer.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed in the applies to section of this article.

Additional query words: hand held ppc synch

Keywords: kberrmsg kbinterop kbprb KB187544


Send feedback to Microsoft

© Microsoft Corporation. All rights reserved.