Knowledge Base

Closing Internet Explorer Parent Window Stops File Download

Article ID: 187395

Article Last Modified on 1/23/2007


APPLIES TO


This article was previously published under Q187395

SYMPTOMS

If you close Microsoft Internet Explorer's parent window (the first instance of Internet Explorer when you are running multiple instances of Internet Explorer) while you are trying to download a .avi, .wav, .mov or .mpg file, the file download may stop.

RESOLUTION

To work around this problem, do not close the parent window while downloading files of these types.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Windows 98.

Additional query words: 98

Keywords: kbprb kbui KB187395