Knowledge Base

SMS: Raw File May Cause Inventory Processor to Stop Responding

Article ID: 187293

Article Last Modified on 10/27/2006

Microsoft Systems Management Server 1.2 Standard Edition

This article was previously published under Q187293

SYMPTOMS

The inventory processor (InvProc) may stop responding when converting a RAW file to MIF. No new RAW files are processed, which can lead to a backlog of RAW files. InvProc may eventually cause a Dr. Watson error in the SMS_Executive.

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server version 1.2. This problem has been corrected in the latest U.S. service pack for Systems Management Server version 1.2. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

WORKAROUND

To work around this problem, obtain the hotfix mentioned in the STATUS section of this article, or wait for the next Systems Management Server service pack. The hotfix should have the following timestamp:

      5/15/98   5:14am        110,560 Invproc.dll (Intel)
      5/15/98   5:14am        227,088 Invproc.dll (Alpha)

Additional query words: prodsms hang hangs hung

Keywords: kbbug kbfix kbinventory kbqfe KB187293