Article ID: 187287
Article Last Modified on 10/27/2006
APPLIES TO
- Microsoft Systems Management Server 1.2 Standard Edition
This article was previously published under Q187287
SYMPTOMS
When a new package is available, Package Command Manager (PCM), during its
polling cycle, will appear and show the user that there is a pending
command. If the user is busy and closes PCM at that time, the user will
not be reminded of the pending command again until either the package
mandatory date passes or PCM is restarted.
CAUSE
This behavior is by design.
STATUS
Microsoft has confirmed this to be a problem in Systems Management Server
version 1.2. This problem has been corrected in the latest U.S. service
pack for Systems Management Server version 1.2. For information on
obtaining the service pack, query on the following word in the Microsoft
Knowledge Base (without the spaces):
WORKAROUND
To work around this problem, obtain the hotfix mentioned in the STATUS
section of this article, or wait for the next Systems Management Server
service pack. The hotfix should have the following timestamp:
3/24/98 3:49pm 463,264 Pcmwin32.exe (Intel)
3/24/98 3:49pm 1,164,560 Pcmwin32.exe (Alpha)
Note that this fix only applies to the 32-bit desktop version of PCM.
In addition to applying the hotfixed file mentioned above, you must add
the following entry to the [Local] section of the Sms.ini file:
PCMPackageReminderInterval=
This value should be set to a value (in minutes) greater than the PCM
polling interval. PCM will remind the user of pending commands (by
reappearing), if all of the conditions below are true:
- There is at least one pending package.
- The reminder interval is greater than zero.
- The internal timer is at or below zero by the time the next polling
pass is done.
Setting the value above to zero or removing the value completely causes
PCM to return to the default behavior of no reminders. Note that manually
starting PCM does not reset the internal timer.
Additional query words: prodsms
Keywords: kbhotfixserver kbqfe kbbug kbfix kbpcm kbqfe KB187287