Knowledge Base

Matrox Diagnostic Reports You Are Using Older Version of DirectX

Article ID: 187270

Article Last Modified on 1/23/2007

APPLIES TO

This article was previously published under Q187270

SYMPTOMS

When you start your computer after you upgrade to Windows 98, you may receive a Matrox diagnostic utility error message that says you are using an older version of DirectX. This behavior may occur even if you have the current version of DirectX installed on your computer.

CAUSE

This behavior can occur because the Matrox diagnostic utility incorrectly reports that versions of DirectX newer than version 3.0 are out of date.

RESOLUTION

To work around this issue, ignore the Matrox diagnostic utility error message. To resolve this issue, contact Matrox to inquire about the availability of a fix for this issue.

STATUS

The third-party product discussed in this article is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: 98

Keywords: kb3rdparty kbprb KB187270


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