OL97: Remotely Possible Software Causes Blank Screen
Article ID: 187263
Article Last Modified on 1/23/2007
APPLIES TO
- Microsoft Outlook 97 Standard Edition
This article was previously published under Q187263
SYMPTOMS
When you attempt to view the Folder List in Microsoft Outlook 97, running
under Microsoft Windows NT 4.0, the screen becomes blank.
CAUSE
You installed "Remotely Possible" by Computer Associates, on a computer
with which contains Outlook 97.
RESOLUTION
To resolve this issue, use one of the following methods:
Method 1
Remove the software, Remotely Possible.
Method 2
Follow the suggestions outlined in the following articles:
181794 Stop 0x00000050 Caused by Remotely Possible Software
162577 C0000143 MISSING DISPLAY_DRIVER.DLL
142652 Windows NT 4.0 Readme.wri File (Part 5 of 5)
Remotely Possible is manufactured by Computer Associates, a vendor
independent of Microsoft; we make no warranty, implied or otherwise,
regarding this product's performance or reliability.
Keywords: kb3rdparty kbprb KB187263