Knowledge Base

Error Message: Error 676: The Line Is Busy. Try Again Later.

Article ID: 187215

Article Last Modified on 1/23/2007

APPLIES TO

This article was previously published under Q187215

SYMPTOMS

When you attempt to connect to your Internet service provider (ISP) to check for new e-mail and you receive a busy signal, Dial-Up Networking may not attempt to redial even though it is configured to do so, and you may receive the following error message:
Error 676: The line is busy. Try again later.

CAUSE

This problem can occur if you attempt to connect to your ISP using Microsoft Outlook Express, or by double-clicking the Dial-Up Networking connection to your ISP.

RESOLUTION

To work around this problem, use either of the following methods:

Method 1

Connect to your ISP using Microsoft Internet Explorer, and then check for new mail using Outlook Express.

Method 2

Click OK when you receive the error message, and then click Connect to attempt to connect again.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Windows 98.

Keywords: kbprb KB187215


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