Knowledge Base

XCLN: Forms Converter Fails to Convert When Form Is In Use

Article ID: 186972

Article Last Modified on 10/28/2006

Microsoft Outlook 97 Standard Edition
Microsoft Outlook 98 Standard Edition
Microsoft Exchange Server 5.5 Standard Edition

This article was previously published under Q186972

SYMPTOMS

When you attempt to convert a custom Outlook form using the HTML Forms Converter, the following error may occur:

Function: ConvertForm
Process: Error converting forms error: (Hex: 80004005)

CAUSE

The form that is to be converted and overwritten by the Forms Converter is open and in use by a browser.

WORKAROUND

Make sure the form is not open by any user at the time it is to be overwritten.

STATUS

Microsoft has confirmed this to be a problem in the above listed versions. New information will be posted here in the Knowledge Base as it becomes available.

Additional query words: 8.5

Keywords: kbbug kbpending KB186972