Article ID: 186957
Article Last Modified on 8/17/2007
APPLIES TO
- Microsoft Word 95 Standard Edition
- Microsoft Word 95a
This article was previously published under Q186957
SYMPTOMS
When you save a document, an error message similar to the following may
occur if you run Word under Windows 95:
The disk is full or too many files are open.
(C:\WINWORD\DOC1.DOC)
A similar error message may occur when Word performs an AutoSave
operation:
The disk is full or too many files are open.
(C:\WINWORD\~WRANNNN.ASD)
Also, when you try to run ScanDisk on Windows 95, you may receive the
following error message:
ScanDisk cannot check the drive as it is not properly formatted or a
utility has locked it, format the hard disk or wait for the utility
to finish and re-run ScanDisk.
CAUSE
This problem may occur for either of the following reasons:
- You are running the Bgmail.exe utility.
Bgmail.exe prevents Windows 95 tools from locking the hard disk
properly. Note that Bgmail.exe is loaded from either the
Winstart.bat file or the Autoexec.bat file.
-or-
- The document contains corrupted or invalid links.
WORKAROUND
Method 1: If You Are Using Bgmail
If you are running the Bgmail utility, edit the Winstart.bat file or the
Autoexec.bat file and place a semicolon (;) at the beginning of the
Bgmail.exe line to temporarily disable it. Save and close the file and then
restart Windows 95 and run ScanDisk.
Method 2: Test for Invalid Links
To update the fields in Word, follow these steps:
- On the Edit menu, click Select All.
- Press F9.
This will update the fields. If an error occurs at this point, one or more
of the fields may be invalid. It may be possible to unlink the fields
(CTRL+SHIFT+F9) and continue, or it may be necessary to delete the linked
object and reinsert it.
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