XWEB: "Failed to Send Message" Using OWA Client
Article ID: 186923
Article Last Modified on 10/28/2006
APPLIES TO
- Microsoft Exchange Server 5.5 Service Pack 1
- Microsoft Exchange Server 5.5 Standard Edition
This article was previously published under Q186923
SYMPTOMS
When you attempt to send a message using the Outlook Web Access client the
following may occur. After you compose a new message to a recipient who
does not exist in the global address book, and then use Check Name to
attempt to resolve the name, the name cannot be resolved. If you remove the
invalid name from the TO: line and attempt to send the message, the
following error occurs:
Failed to Send message
After you click OK, the following error message is displayed:
You must enter at least one name in the To, Cc, or Bcc box
This error is expected. However, the "failed to send message" is not,
because the message should not be attempted to be sent.
STATUS
Microsoft has confirmed this to be a problem in the Microsoft products
listed at the beginning of this article. We are researching this problem
and will post new information here in the Microsoft Knowledge Base as it
becomes available.
Keywords: kbbug KB186923