Knowledge Base

Cannot Warm Boot Computer at Windows 98 Shutdown Screen

Article ID: 186888

Article Last Modified on 1/23/2007

APPLIES TO

This article was previously published under Q186888

SYMPTOMS

When you press CTRL+ALT+DELETE at the "It's now safe to turn off your computer" screen, nothing happens.

CAUSE

Windows 98 incorporates Fast Shutdown functionality. Because of the nature of this functionality, keyboard interrupts are disabled during the shutdown process. As a result, pressing CTRL+ALT+DELETE does nothing.

RESOLUTION

To restart your computer, click Restart instead of Shut Down in the Shut Down Windows dialog box.

MORE INFORMATION

If this article does not describe your shutdown-related issue, please see the following Microsoft Web site to view more articles about shutting down Windows 98:

Click here to view a list of shutdown articles


Additional query words: warm cold soft hard w98shutdown

Keywords: kbprb KB186888


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