KB186878 - PPT97: Error Opening File Containing Macintosh EPS

Article ID: 186878

Article Last Modified on 11/9/2000

Microsoft PowerPoint 97 Standard Edition

This article was previously published under Q186878

SYMPTOMS

When you attempt to open a PowerPoint presentation that was created with PowerPoint for the Macintosh, you may receive the following error:

PowerPoint cannot translate the file.

CAUSE

The Macintosh picture filter, Pictim32.dll, can only open EPS images saved in Encapsulated PostScript (EPS) version 3.0 format or later. The filter cannot open and translate images saved in EPS version 2.0 or earlier format. Because the format of EPS files varies you may not be able to open some presentations that contain EPS files.

RESOLUTION

To correct this problem, obtain Microsoft PowerPoint 97 Service Release 2 (SR-2).

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. This problem was corrected in Microsoft Office 97 Service Release 2 (SR-2).

For additional information about SR-2, please see the following article in the Microsoft Knowledge Base:

151261 OFF97: How to Obtain and Install MS Office 97 SR-2

Additional query words: ppt ppt97 ppt8 8.0 powerpnt powerpnt97 powerpoint97 error unable opening hangs hanging stopped reading gone missing sr2 sr-2 sr 2

Keywords: kberrmsg kbbug kbfix kbinterop kbgraphic KB186878