Knowledge Base

Update Memory Settings and Add Exec Paper Size to Sharp Models

Article ID: 186860

Article Last Modified on 11/1/2006


APPLIES TO


This article was previously published under Q186860

SYMPTOMS

There is no support for Exec paper size for Sharp model printers.

RESOLUTION

You must add support for Exec to both models in Shrpcl5e.dll and updated memory settings.

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

152734 How to Obtain the Latest Windows NT 4.0 Service Pack


STATUS

Microsoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.

Keywords: kbhotfixserver kbqfe kbbug kbfix KB186860