Knowledge Base

Internet Phone version 5.0 Hangs When Using Audio Test

Article ID: 186772

Article Last Modified on 1/23/2007


APPLIES TO


This article was previously published under Q186772

SYMPTOMS

When you perform an audio test in Internet Phone version 5.0, the program may stop responding (hang).

CAUSE

This behavior occurs because the Internet Phone version 5.0 audio test is not compatible with Internet Explorer 4.0 and 4.01 or Windows 98.

RESOLUTION

To resolve this issue, contact VocalTec to inquire about a possible update to address this issue.

MORE INFORMATION

The third-party product discussed in this article is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: 4.00

Keywords: kb3rdparty kbappcompatibility kbprb KB186772