Knowledge Base

XFOR: IMS: SMTP Service Could Not Retrieve Error String for Error Code 1006

Article ID: 186748

Article Last Modified on 9/30/2003


APPLIES TO


This article was previously published under Q186748

SYMPTOMS

The following is an example of an error message that may appear with the Internet Mail Server 1.0 SMTP service:
Connection to with IP Address 172.21.13.45 failed from microsoft.com- 172.21.14.98
Smtp service could not retrieve error string for error code 10061
someone@samples.microsoft.com

CAUSE

This error occurs when the Internet Mail Server 1.0 SMTP service is configured to forward messages to a smart host that has no SMTP service listening on port 25.

RESOLUTION

Configure the SMTP service to forward messages to a valid smart host.

Additional query words: prodmcis1 prodIMS

Keywords: kbprb KB186748