Knowledge Base

XFOR: cc:Mail Migration Fails with Event ID 1004

Article ID: 186740

Article Last Modified on 10/28/2006

Microsoft Exchange Server 5.0 Standard Edition
Microsoft Exchange Server 5.5 Standard Edition

This article was previously published under Q186740

SYMPTOMS

When you attempt to migrate users' mailboxes from a Lotus cc:Mail postoffice using the Microsoft Exchange Migration Wizard, the following Event ID may be received in the application event log:

   Event ID: 1004
   Source: MSExchangeMig
   CCMail: EXPORT.EXE error exporting user 'lastname, firstname'
    - Bad Parameters on the command line. Error with call to the MS-DOS
   version of cc:Mail EXPORT.EXE. See document "Migrating from Lotus
   cc:Mail" for more information about using EXPORT.EXE.
   Command Line 'Export /P******** /BATCH /N"lastname, firstname"
   /Dc:\ccdata\ /DATE/1 /FILES/MACBIN2 /ITEMSIZE /FOLDER /MSGS/ALL
   /@c:\TEMP\sd1.2'.

CAUSE

The cc:Mail postoffice has the Pre-expired Passwords option enabled.

WORKAROUND

To successfully migrate mailboxes from a cc:Mail postoffice, the Pre- expired Passwords feature must be disabled. Check to ensure that this option has been disabled in the cc:Mail Administration Program.

MORE INFORMATION

The Pre-expired Passwords option on the cc:Mail postoffice allows an administrator to reset a mailbox's password and then require the user to change his or her password at the next logon. During the migration process, the Exchange Migration Wizard resets the password on each mailbox selected for migration. The new password specified by the Migration Wizard is then used during the Export process to migrate the mailbox. If this Pre-expired Passwords feature is enabled, the mailbox expects the password to be changed at the next logon attempt after modifying the password.

Additional query words: 1004 migrate ccmail

Keywords: kbprb KB186740