KB186705 - XCLN: Explore Web Page Fails Opening FTP Address

Article ID: 186705

Article Last Modified on 10/28/2006

Microsoft Exchange Server 5.5 Service Pack 1
Microsoft Exchange Server 5.5 Standard Edition

This article was previously published under Q186705

SYMPTOMS

In Microsoft Outlook, you can open a contact's Web page by clicking Explore Web Page from the Actions menu, or by clicking on the address in the Web Page Address box.

However, if you try to do the same thing in Outlook Web Access and the specified address begins with "ftp," Outlook Web Access attempts to open the address with "http://" instead. This may cause the operation to either attempt to open a different Web address than the one specified, or fail if that address does not exist.

CAUSE

If Outlook Web Access does not see a protocol specifier (a colon) on the Uniform Resource Locator (URL) listed in the Web Page Address box, it defaults to use "http://".

STATUS

Microsoft has confirmed this to be a problem in the Microsoft Outlook Web Access version 5.5 Service Pack 1.

Keywords: kbbug KB186705