XCLN: Inbox Assistant Replies to Sender Not Alternate Recipient
Article ID: 186691
Article Last Modified on 8/17/2005
APPLIES TO
- Microsoft Exchange Client 5.5
- Microsoft Exchange Client 5.0
- Microsoft Exchange Client 4.0
- Microsoft Exchange Client 5.0
- Microsoft Outlook 8.0 Exchange Server Edition for Macintosh
- Microsoft Outlook 97 Standard Edition
- Microsoft Outlook 98 Standard Edition
This article was previously published under Q186691
SYMPTOMS
Inbox Assistant (Rules Wizard in Outlook 98) rules can be created to reply
to the sender of a note. However, if the sender of the note is using an
Outlook client and sets an alternate recipient with the "Have replies sent
to" option, the Inbox Assistant rule will not send the reply to the
alternate recipient.
CAUSE
The Inbox Assistant rule looks at the MAPI properties of the incoming note
to determine what address to reply to. The MAPI property used by the rule
for replies is the PR_SENDER property, instead of the
PR_REPLY_RECIPIENT_NAMES property, which would contain the alternate
recipient's address.
STATUS
Microsoft has confirmed this to be a problem in the Microsoft products
listed at the beginning of this article.
Additional query words: 8.5
Keywords: kbbug kbpending KB186691