Knowledge Base

XWEB: Large Out of Office Message Causes Client to Stop Responding

Article ID: 186443

Article Last Modified on 10/28/2006

Microsoft Exchange Server 5.5 Service Pack 1
Microsoft Exchange Server 5.5 Standard Edition

This article was previously published under Q186443

SYMPTOMS

When you are using the Outlook Web Access client, if you paste a very large message into the Text area of the Out of Office dialog box, the computer may stop responding. Eventually, a blank window appears. If you try to close the window by clicking the X in the upper-right corner of the window, the window will close, but none of the other functions of the client, such as viewing messages, will work.

WORKAROUND

To work around this problem, do not paste a large amount of message text into your Out of Office text box.

MORE INFORMATION

Your pointer will display an hourglass shape, which will eventually turn into a blank window, or if you add a large Out of Office text, a message will appear that says the operation timed out. You may also see a script timeout message.

Keywords: kbbug KB186443