Windows NT 4.0 Remote Troubleshooting and Diagnostics White Paper

SUMMARY

Remote management and diagnostics allow a systems administrator to maintain a network of computers from a remote location and to isolate and resolve system problems as they occur - without having to visit the individual desktop. In today's widely distributed networks, remote management capability is key to efficient systems management and is crucial in any effort to reduce the total cost of ownership.

Microsoft understands that end-to-end systems management is a huge topic. This white paper does not attempt to cover all aspects of management, but instead describes the remote troubleshooting and diagnostics capabilities of Microsoft Windows NT Server and Windows NT Workstation. This paper discusses tools included in Windows NT 4.0, the Windows NT Resource Kits, and various Microsoft add-on packages, including Microsoft Systems Management Server. Note that this document does not provide extensive procedures for using these tools, but instead describes situations where these tools are used remotely to accomplish specific objectives.