Knowledge Base

Using Files From a Windows-based Computer Does Not Work

Article ID: 186319

Article Last Modified on 10/2/2002

APPLIES TO

This article was previously published under Q186319

SYMPTOMS

When you attempt to use mail storage (.idx or .mbx) files, or the Windows Address Book (.wab) file from a Windows-based computer, you are unable to start Microsoft Outlook Express.

CAUSE

This behavior can occur because the hardware architecture for Windows-based x86 computers and UNIX-based Sun SPARC workstations is different.

Keywords: kbenv KB186319


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