Knowledge Base

CD-ROM Copies of Some Programs Do Not Work In Windows 98

Article ID: 186297

Article Last Modified on 1/23/2007

Microsoft Windows 98 Standard Edition

This article was previously published under Q186297

SYMPTOMS

After you upgrade to Windows 98, CD-ROM copies of some programs may not work correctly. For example, when you try to start a program, you may be prompted to insert the program's CD-ROM even though you have already inserted the copy of the program into the CD-ROM drive. Note that the program's original CD-ROM may still work correctly.

RESOLUTION

To work around this issue, use one of the following methods:

Use the Program's Original CD-ROM

To work around this issue, use the program's original CD-ROM.

Create a New Copy of the Original CD-ROM

To work around this issue, create a new copy of the program's original CD-ROM in Windows 98. For information about how to do this, see the documentation included with your CD-ROM recording program.

MORE INFORMATION

Microsoft has confirmed that this behavior is not caused by a problem in Windows 98, but may be caused by design changes in Windows 98. For more information about resolving this issue, contact the program's manufacturer.

Additional query words: 98

Keywords: kbappcompatibility kbenv kbprb KB186297